Staying Informed

New System Support

During this transitional time as we implement new systems and upgrade our technology, please let us know how we can serve you better.

Updates on the status of the administrative systems project will be sent via email and the Blue Sheet, and published here.

9/16/14 Update: Work begins 9/17 and continues through 9/18 to install additional access points for the wifi network throughout the campus, with special attention given to the Parsons Dormitory. Installers will be onsite beginning at 7am both days.

Have an issue with the new billing or registration system? Please submit your information here.

Billing and Registration Issue Report Form

We will respond within one business day.

Have a question?

Staff Contacts and Responsibilities

Nikki Armstead
Financial Aid and Human Resources

  • Benefits questions
  • How to use payroll & HR systems
  • Financial aid questions
  • Scholarship support
  • Faculty search support
  • HR policy questions
  • Whistleblower questions

Elly Rhee


  • Registration
  • Financial aid
  • Academic grants & contracts
  • Application support

Alissa Fencsik

Moodle, Website, and IT Support Liaison

  • Event planning
  • Moodle support
  • New processes
  • Escalation for desktop support
  • Password support – applications
  • Web site consult & quick fixes

Melville Hayes-Martin

Operations Manager

  • Housing & facilities
  • Hotel management
  • Office supplies
  • Copier
  • Bursar (payments)
  • Dining services
  • Parking
  • Mailing & shipping
  • Reception
  • Vendor management
  • AP look up help
  • Disaster preparedness

Amy Vogelsang

VP for Finance and Operations

  • Budget questions
  • Account codes
  • Audio/Video checkout



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